Within 10 minutes of its promotion’s 8pm start, JD.com’s user orders and overall transaction volume skyrocketed to achieve over four times last year’s figures, the Beijing-based company said in a statement. Its Singles’ Day campaign runs through November 13.
JD.com eschewed the traditional presales period, making the firm’s vast inventory of over 800 million products – backed by a more than 30-day price guarantee – available for immediate purchase. The guarantee promises to compensate consumers for the difference in price if they find that items they bought on JD.com are more affordable elsewhere.

While groceries and daily necessities such as cooking oil and rice were among the fastest-selling categories, products under JD.com’s 10-billion-yuan discount programme exceeded 100 million yuan in sales within the first 5 minutes of its promotion, the company said.
Alibaba, JD.com roll out low-price strategies for Singles’ Day amid tight economy
Alibaba, JD.com roll out low-price strategies for Singles’ Day amid tight economy
Alibaba’s Singles’ Day campaign, which starts on Tuesday night, and JD.com’s promotion are both expected to do well this year, following strong signs of a recovery in the third quarter, according to Zhang Yi, chief executive of Guangzhou-based research firm iiMedia.
“JD.com and Alibaba are going all out in this year’s Singles’ Day festival because they need to seize the opportunity, as the economy recovers after the three-year Covid-19 pandemic,” Zhang said.
Both e-commerce giants, according to Zhang, are touting deep price cuts in the hope that consumption recovers, while they fend off the challenge from new live-streaming e-commerce platforms.

Taobao Live, the e-commerce unit’s live-streaming platform, already handed out 1 billion yuan worth of cash coupons from October 12 to 23, according to the company.
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