The outage shut down courts for the day and scrambled flights, but did not appear to hit state or local agencies hard. Illustration by fotomek/stock.adobe.com.
State and local officials in Maryland were responding Friday, like the rest of the nation, to broadbased network problems that developed overnight during a routine update of CrowdStrike software.
The company said the problems were caused by a defect found in a content update for Windows â Mac and Linux systems were not affected â and it assured customers that the outage was not the result of a security breach or a cyberattack.
The issue still hobbled airline travel across the country and is affecting some government and private business operations.
State courts shut down for the day, but no other parts of state or local government appeared to be dealing with major problems as a result of the outage. Maryland Matters has been following the story as it develops.
2:39 p.m. Friday, July 19
By Danielle J. Brown
Maryland Courts to resume operations Monday
Bradley Tanner, public information officer with the stateâs court system, said in an email that the âMaryland Judiciary has restored all major systems and is presently working on individual desktops.â
âWe anticipate all facilities will reopen on Monday, July 22,â he wrote.
2:01 p.m. Friday July 19
Johns Hopkins Medicine (JHM) experiencing âminimal impactâ from outage
By Danielle J. Brown
John Hopkins Medicine said in a news release that its facilities are âopen and providing patient care.â
âJHM is aware of the Microsoft and CrowdStrike technology outage and is currently experiencing minimal impact to our normal IT functions,â the statement says.
âJHM has emergency preparedness protocols, including downtime procedures, in place that ensure the health system is able to maintain continuity in our operations and ability to continue to provide safe, high quality care in the event of an outage, like this,â it says.
1:42 p.m. Friday, July 19
Board of Nursing website now working
By Danielle J. Brown
The Board of Nursing comes back online, according to David McCallister with the state health department.
1:40 p.m., Friday, July 19
CrowdStrike continues to work on a fix
By Bryan Sears
In a statement, CrowdStrike said it continues to work on what it described as âa defect found in a single content update for Windows hosts.â
That update has caused some Windows users to experience the so-called âblue screen of deathâ freeze. Not all Windows users are affected. Mac and Linux systems were also not affected.
The company issued an update and a series of suggested workaround steps for systems that continue to experience outages.
1:07 p.m. Friday, July 19
Maryland Health Department, related entities have âvarying degreesâ of IT issues
By Danielle J. Brown
The Maryland Department of Health, providers and contractors are âcurrently experiencing varying degrees of technical issues related to the Crowdstrike platform issue,â David McCallister, public information officer for the health department, said in a Friday statement.
âOutages are impacting MDH-operated facilities, including the Maryland Board of Nursing, and our Vital Records department, including local vital records offices. Internet connectivity is not currently available at many of our buildings; however, locations are slowly coming back online,â he said.
âWe are working rapidly to assess the situation, address the systems issues, and to work with our healthcare partners to help address any statewide issues they may be experiencing,â he said.
12:24 a.m. Friday, July 19
MedStar Health reports it has been largely unaffected
By Danielle J. Brown
MedStar Health does not use CrowdStrike services and has âfortunatelyâ not been affected by the outage, according to Marianne Worley, vice president of public relations and communications for MedStar Health.
11:52 a.m. Friday, July 19
Maryland Hospital Association: Some hospitals are âseeing some disruptionsâ
By Danielle J. Brown
The association overseeing Marylandâs hospitals reported that âa number of Maryland hospitals are still seeing some disruptions due to the Microsoft outage.â
âHospitals across the state are open and operational, however some are canceling elective procedures,â according to the Maryland Hospital Association statement.
âIssues include problems with access to electronic health records, transcription services, prescription and other cloud-hosted software systems. Many business systems such as budgeting and care coordination are also affected,â the statement said.
11:20 a.m., Friday, July 19
Moore says state working with county, local governments
By Bryan Sears
By late morning, Gov. Wes Moore (D) said the state was working with âcounty and local governments, critical private and nonprofit operations, and all key stakeholders affected by this outage to minimize any disruptions to the Marylanders affected by this global event.â
His statement did not outline what state agencies had been affected. He said a full review is underway.
âAnd after conducting a full review of all state systems, I am confident we know the issues that need our attention, and we will work continually until all systems are back to normal operations,â the statement said.
The outage disrupted air travel nationwide, and Moore said that while state systems at Baltimore/Washington International Airport âare all working as intended ⌠specific airlines may have been affected by the incident and travelers should check with individual airlines for updates on any delays or cancellations.â
Moore added that 911 systems âhave remained resilient.â The governorâs complete statement can be found here.
11:20 A.M. Friday, July 19
University of Maryland Medical System âdetermining the impactsâ of outage
By Danielle J. Brown
Tyler Waldman, media coordinator for the University of Maryland Medical System, said in a written statement that âUMMS is in the process of determining the impacts of the global cyber incident across our organization.â
âWe can confirm that each of our member organizations have implemented downtime procedures to ensure orderly operations and patient safety,â he said in the written statement.
10:16 a.m., Friday, July 19
Air travelers should expect delays, state warns
By Bryan Sears
The CrowdSource outage is causing widespread flight delays, and state transportation officials urge anyone who is flying today to confirm their travel schedule with their respective airlines.
âThe issue is impacting several airlines that operate at Baltimore/Washington International Thurgood Marshall Airport. Travelers are asked to confirm flight status with their airline prior to arriving at the airport, and to be patient and expect delays,â according to a statement from the Maryland Department of Transportation.
David Broughton, a Transportation spokesperson, said âa couple of airlinesâ at BWI are reporting issues. Southwest Airlines, the major carrier at the airport, was not reporting issues.
Broughton said state transportation officials are warning that some âmight experience longer than normal wait times.â
The departmentâs statement said police and fire personnel were âat the terminal, in case of any passenger emergencies. Airport staff is distributing water for passengers in line.â
The outage had a minor impact on the stateâs toll facilities, but the department said, âMaryland EZPass users may experience longer than normal wait and processing times for toll transactions.â
9:51 a.m. Friday, July 19
Maryland Institute for Emergency Medical Services System (MIEMSS) back online
By Danielle J. Brown
MIEMSS reports eMEDS website has been restored.
âPlease be aware that several hospitals are still recovering from this nationwide outage as systems come back online. Current findings indicate that this is not being classified as a cyber or security attack. Our eMEDS data remains secure and uncompromised,â according to a MIEMSS email update.
9:25 a.m., Friday, July 19
Lottery operations largely unaffected by outage
By Bryan Sears
Maryland Lottery officials said they experienced only minor disruptions because of the outage.
Seth Elkin, a spokesperson for the Maryland Lottery and Gaming Control Agency credited the âminimal disruptionâ to the daily schedule that shuts some lottery systems down for several hours overnight.
âOur terminal system is shut down overnight from 2 a.m. to 5 a.m. daily,â Elkin said. âItâs not possible to purchase draw game or Fast Play tickets during those hours, though scratch-off sales are possible, since those tickets are preprinted rather than being generated by the terminal system.â
As of mid-morning, Elkin said the agency was not experiencing any other problems related to the CrowdStrike outage.
The post Live coverage: Maryland responds to CrowdStrike outages appeared first on Maryland Matters.
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