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MLB Uses Tech to Shorten Food Lines While Game Time Shrinks

MLB Uses Tech to Shorten Food Lines While Game Time Shrinks

Major League Baseball updated its rulebook in 2023 to increase the pace of action on the field. But the changes put concessionaires on the clock, too. Rishav Dash, senior director of analytics for Delaware North’s sports business, remembers the lead-up to that year’s Opening Day—months spent modeling the potential ramifications and discussing them with the …