We sure do love a Greggs in the UK, and especially in Scotland. The iconic blue and gold branding is a feature of high streets – and many other streets – in towns and cities across the country.
The popular bakery’s pasties, pies, and cakes are a winner for so many Brits – you can nip in and grab your favourite in just a couple of minutes and they are guaranteed to be freshly made and tasty.
But despite our fondness for Greggs, we are also fond of a wee moan and one common issue many punters encounter is their food may not be as hot as they want. But a Greggs worker has revealed why in a bid to stop customers complaining about it every shift, Birmingham Live reports.
Posting on her @elliethomas544 TikTok account, the young baker said that patrons regularly ask for their steak bake to be reheated. Hitting back, Ellie said: “It would be a health hazard to reheat meat!”
She also said although the cost of a Greggs meal is considerably lower than rival lunch outlets, people often complain about the price. But Ellie revealed those complaining about how much their grub is costing, are usually the ones racking up the largest orders.
In her video, she also joked about the typical lunch run order for construction workers. Sharing a photo of a group of builders, she wrote: “Hiya luv, can we order ten sausage and bacon baguettes and ten cappuccinos.”
A spokesperson for Greggs, which opened its first store in Gosport, Newcastle, in 1939 and now boasts over 2,400 bakeries, confirmed the reasoning behind allowing their heated products to cool.
They said: “We sell savouries which are freshly baked in our shop ovens then put on the shelf to cool.
“We don’t keep them in a heated environment, use heat retaining packaging, or market them as hot because of this. As bakers, we believe that baking our savouries fresh each day gives customers the best quality product.
“If the sausage rolls and bakes were kept hot after they had been baked, then they would be subject to VAT and the customer would have to be charged a higher price, in the same way that we charge VAT on our hot sandwiches which are kept in a heated cabinet and are subject [to tax].”
Don’t miss the latest news from around Scotland and beyond. Sign up to our daily newsletter.
EMEA Tribune is not involved in this news article, it is taken from our partners and or from the News Agencies. Copyright and Credit go to the News Agencies, email [email protected] Follow our WhatsApp verified Channel
